The Functional Perspective

The functional perspective is very much like the standard agenda, but with the addition of preparation, competence, and communication.

1) Preparation is something the group does before it begins the problem solving. Preparation means that the group will: agree to “make the best possible decision” (p. 247), recognize all the resources they have available to problem solve, take into consideration obstacles, and come to a consensus on procedures and rules.

2) Competence means the group will: “understand the issues, determine solution criteria, identify [a wide range] of solutions, analyze the pros and cons, and select the best option.” (p. 248)

3) Communication is essential to a group’s success in problem solving. Group members must all have sharp thinking and speaking skill, as well as strong behavioral traits. They must also follow all the agreed upon rules, and base their arguments and solutions on facts and a desire for the success of the group as a whole.